Usually when I find a listing on Find A Grave I have additional information I would like added to the memorial. Over the years I have read countless complaints both on the Find A Grave discussion boards and in other forums on the web about Find A Grave members who don't make the suggested changes and additions that have been requested.
Often these complaints arise because the person making the suggestion has not read the FAQ's on the site and isn't following the correct procedure. Frustration sometimes leads to name calling and other unnecessary and counter-productive behaviors.
Here is the correct way to suggest a correction:
Step 1: Open the memorial you would like to suggest changes or additions to.
Step 2: Look on the upper right corner of the memorial and find the "Edit" tab.
Step 3: Select the Edit tab to open a new window that lists actions you can take with the memorial.
Step 4: Select the first choice "Suggest a Correction or Provide Additional Information".
Step 5: Check the cc: "Send me a Copy of this Email" box.
Step 6: Be sure and thank the Find A Grave volunteer who created this memorial and then list the changes and additions you would like made.
Step 7: Sign the email and list your Find A Grave member number (this number is found next to your name on your member page--find your name on the left hand panel and click on it to open this screen)
That is how to correctly suggest changes and additions to a memorial. This way the links to the memorial are provided to the creator making it easy to make the changes and insuring they are made to the right memorial.
Here are some DONT'S when asking for changes:
1. Don't demand the changes and additions be made. Remember we are all volunteers on this site.
2. Don't email the changes directly to the member. Not everyone checks their email on a consistent basis.
3. Don't request the changes on their public member page. Same reason as above.
If the changes you request are not made after 30 days, send a copy of the email you sent (that is why you ALWAYS check the "send me a copy of this email" box) to edit at Find A Grave. They will make the changes for you.
What if you would like the memorial transferred to your ownership instead of just asking for changes? I'll cover the correct procedure for that next week.